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Q&A

- FAQ -

【Information】

When you go on a trip that requires an overnight stay, you tend to be concerned about your accommodation.
At Kusatsu Onsen Pension Bergland, we hope to be able to resolve such concerns and worries of our guests before their stay.
We have compiled some of the most frequently asked questions and inquiries from our customers.
If you have any other questions, please feel free to contact us by phone, email, or through Official LINE.

Q&A

  • 【Hotel facilities / Equipment】

    About the facilities in this facility

    Please note that there is no refrigerator in the room.There is a shared refrigerator in the dining area. Please state your room number when …Continue reading
  • 【Hotel facilities / Equipment】

    Smoking

    Smoking is prohibited throughout this facility.
    The smoking area is in the garden, so we apologize for any inconvenience this may cause to s…Continue reading
  • 【Hotel facilities / Equipment】

    barrier-free

    We are very sorry, but this facility does not support this.
    The entrance is at the top of a flight of stairs, and the rooms are also up anot…Continue reading
  • 【Hotel facilities / Equipment】

    About rental

    We rent clothing and ski sets for children.
    Since it is an older model, the clothing is 1,100 yen (tax included) and the ski set is 1,100 ye…Continue reading

Reservations and Inquiries

Please contact us if you have any questions.