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Q&A

- FAQ -

【Information】

When you go on a trip that requires an overnight stay, you tend to be concerned about your accommodation.
At Kusatsu Onsen Pension Bergland, we hope to be able to resolve such concerns and worries of our guests before their stay.
We have compiled some of the most frequently asked questions and inquiries from our customers.
If you have any other questions, please feel free to contact us by phone or email.

Q&A

  • Hotel / Guest rooms

    Air conditioning

    The rooms are equipped with heating but no air conditioning.In summer, opening the windows will let in a cool breeze.It can get a little colContinue reading
  • Hotel / Guest rooms

    amenities

    Yukata (for adults), bath towels, towels, and toothbrushes are provided in the room.
    The bathroom is equipped with rinse-in shampoo, body soContinue reading
  • Hotel / Guest rooms

    Check-in and check-out

    Check-in is from 15:00 and check-out is until 10:00.
    Early check-in and late check-out will incur an additional fee.
    (1 hour ¥2,200)
  • Hotel / Guest rooms

    Payment

    Payment is made in full at check-out.In addition to cash, we also accept various credit cards and QR code payments.
    Even if you pay in advanContinue reading

Reservations and Inquiries

Please contact us if you have any questions.

0279-88-3953