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Q&A

- FAQ -

【Information】

When you go on a trip that requires an overnight stay, you tend to be concerned about your accommodation.
At Kusatsu Onsen Pension Bergland, we hope to be able to resolve such concerns and worries of our guests before their stay.
We have compiled some of the most frequently asked questions and inquiries from our customers.
If you have any other questions, please feel free to contact us by phone, email, or through Official LINE.

Q&A

  • 【Meals / Restaurants / Bars】

    About bringing in

    Please refrain from bringing food or drinks into the dining area.
    You may bring your own baby food.We can also warm it up for you, so please…Continue reading
  • 【Meals / Restaurants / Bars】

    Allergies

    If you have any food allergies, please let us know in advance and we will do our best to accommodate.
    Please understand that in cases where …Continue reading
  • 【Meals / Restaurants / Bars】

    Meal times

    Dinner is served at 18:00 and hot breakfast is served at 8:00.
    Please contact us if you would like to change your arrival and departure time…Continue reading

Reservations and Inquiries

Please contact us if you have any questions.